Frequently asked questions
What do I need to know?
General Questions
Are ZipFit liners warm?
ZipFits position your foot correctly so that your ski boots don’t cut off circulation to your feet, this is the single best thing you can do to keep your feet and toes warm.
Additionally, ZipFits feature a toe box constructed of neoprene, merino wool, and Thinsulate making for a far warmer fit that conventional foam liners. Neoprene naturally insulates, which is why surfers in the cold northern Atlantic use thick neoprene wetsuits. Pairing neoprene with thermoregulating merino wool and Thinsulate provide warmth without too much thickness, keeping your feet toasty without impacting your stability or reaction time. Read some reviews to hear what other skiers think.
What separates ZipFit from other aftermarket liners?
ZipFits far exceed the industry standard. Unlike the thermomoldable foam used in competing liners, ZipFit’s OMFit cork composite material does not compress, meaning you’ll get a consistent fit and your liners won’t pack out, What’s more? You can add more cork to the ankles or tongue of the liner to dial in your perfect fit.
Unlike foam injected liners that are “one-and-done,” you can tweak the amount of cork in your liners continuously and since ZipFits can outlast your shells, you can easily re-warm your ZipFits to make sure they fit perfectly in your new shells.
What is the return and exchange policy?
For returns, we offer a 90 day return window as long as the liners show no more than 2 days of use and no alterations. If you ski 2 days in the liners and are still having fit issues, give us a call. See the full return and exchange policy here:
What is the warranty policy?
For warranty, we offer a 2 year limited lifetime warranty:
https://app.zipfit.com/warranty
How soon will my order ship?
Orders typically ship within 3-5 days.
How often should you replace your ski boot liners?
Many stock liners will change shape and “pack out” after 50-100 days on snow. ZipFit liners often last skiers over 300-500 days on snow. ZipFit liners with the cork composite fill are dramatically different from stock foam liners as the cork material doesn’t compress or “pack out.”
Read through our testimonials to learn more about how many days skiers get with a pair of ZipFits and how much better those ski days are.
Do ZipFit innerboots go on sale?
No. The innerboots last many skiers 5+ years and the design remains relevant year after year, so we are not trying to clear inventory.
Why should I register my ZipFits?
Whether your bought your ZipFits online or from an authorized ZipFit dealer, consider registering your ZipFits by scanning the QR code on the hangtag. Registering your ZipFits helps us track any potential manufacturing issues and helps us provide the best customer service possible.
Product Questions
How do I choose the best Zipfit for me?
To choose the Zipfit for you, you can take our fit quizhttps://www.zipfit.com/find-your-fitor use the chat feature in the bottom right of our website. If you have questions regarding your results, please respond to the email with quiz results or contact us via the chat feature or filling out this form.https://www.zipfit.com/contact
Can I use ZipFits for Tele boots?
Yes! Tele skiers appreciate the benefits of ZipFits as much as anyone, especially the flexible and comfortable toe box. The GFT is a good option due to the flex panels for lower volume tele boots. We also commonly recommend the Freeride and Workhorse due to their fluted cuff which allows for a larger range of motion for dopping knees.
Do ZipFits work in Snowboard boots?
ZipFits are designed for the forces and fit requirements of skiing. We see plenty of snowboarders find success, but one should expect to make modifications to achieve their desired fit.
What’s better: leather or neoprene?
At all comes down to user preference.
- Step in
- Heel hold
- Cushion
Are you willing to lace up your liners and step into your shells before every use? Our leather lined ZipFits require this move, while our neoprene lined ZipFits are easier to step into. If your answer is “no way” – we suggest the neoprene ZipFits.
Leather offers a true to form fit meaning your ankles and shinbone will imprint into the leather, securing your lower leg and foot to the ultimate degree.
Neoprene has more natural cushioning, so while you can still get an excellent fit, they have a more forgiving feel when skiing.
Both interior liners can last a LONG TIME with proper care. While we think of leather as more durable, we know of a pair of neoprene liners with 1500 ski days.
For precision fit and performance, the leather has a slight advantage.
For ease of use and all mountain comfort, the neoprene has a slight edge.
I noticed some imperfections on my liners. Is this normal?
Each pair of ZipFits are handmade in Montebelluna, Italy. As they are not mass produced, it’s fair to expect some small imperfections with glue, etc. This will not effect the performance of the liners. Each pair is unique and made with love.
Should I use footbeds in my ZipFits?
Yes, we highly recommend using a good over the counter orthotic or custom foot bed in your ZipFits. ZipFits are designed to keep your foot and leg in the proper position within a boot, having the correct footbed for you will help immensely.
Should I buy an OMFit kit with my ZipFits?
For most skiers, this is not necessary, which is why we don’t include the cork kit with purchase. Some skiers find they want to add cork to their liners during the initial fit, some want to add cork after two seasons, and some never add cork to their ZipFits.