With proper love and care, your ZipFits may not always appear (or smell) new, but will provide the a consistent fit turn after turn. Help us reduce waste and never sell you another pair again.
Oftentimes, the laces and power straps are the first thing to wear down on a pair of ZipFits. No worries, we sell replacement power straps on our site and if you reach out to us, we can mail you some laces as well. For skiers that tighten their laces super tight, occasionally the metal eyelet over the forefoot can get pulled out of its proper position. This is a simple fix, just poke it back into place with a pair of pliers, a small dab of glue will help keep it in place going forward. Additionally, you may consider adding a little bit of cork to the tongue pocket so that there is slightly more volume in that part of the liner if your foot and boot can accommodate it.
If you notice that a rivet or other part of your ski boot is rubbing against the neoprene or the microfiber of your innerboot, consider placing a small piece of Gorilla tape over the rivet in the boot that is causing this friction. While the ski boot horn helps with the step in process, the best way to ensure the heel of the innerboot is not catching on ridges/edges/hardware along the spine of the shell is to drop your knee forward when removing your boots so that the heel of the innerboot is clear of the spine of the shell.
If you notice some cosmetic wear on the outsole from your ski boot shells, fear not. Wear is expected and will not impact the performance of the ZipFits. The best course of action is to trim any small flaps and use a 4" piece of Gorilla tape starting 1" under the heel and wrapping up and over the heel extending up the spine of the innerboot. This will offer some additional protection and should prevent any flaps from catching on the shell while stepping in or out of your ski boots.
If you use footbeds/orthotics that have a stiff heel cup, make sure they fit well within the innerboots. We have heard of a couple skiers who downsized ski boots but had their normal sized orthotics and the stiff plastic of the heel cup damaged the neoprene by excessive rubbing.
If you use a Hot Gear Bag or are warming your liners up in any manner, remove your footbeds from the liners. Footbeds often use adhesives with a different melting point, which can lead to your footbeds glueing themselves into your ZipFits.
If you do damage your ZipFits, we have a couple trust worthy shops capable of repairing the liners, but this is at the cost of the customer. Repairs that appear to be the result of a defect will be addressed and covered by ZipFit accordingly. Again, it is in the best interest of our planet for us to keep your ZipFits working for you as long as possible. Don’t be afraid to get creative with a needle and thread yourself, once you’ve skied in your Zips and feel the difference, you’ll want to take good care of them.