Product Care and Repair

This is critical if you want your liners to last longer. Most skiers take their ZipFits out of their shells after each use. While this isn’t essential, it does allow your liners to better dry out. Other options include using a boot dryer, Hot Gear Bag, or storing your boots and liners inside a warm room. Avoid actively heating your liners or placing them too close to a wood burning stove. *Heating your ZipFits above 65º C or 150º F can cause damage to the liners and will void your warranty.

Sven Coomer has thought through every minute detail of these liners. The asymmetrical tongue is supposed to comfortably sit at the same height as the rest of the liner. The loop of webbing that is on it is intended to help pull your liners on and off. It is not there to yank on in hopes of pulling your tongue up more within your boot.

There is an instep window in the tongue that is designed to go right over your instep. Trust us. You should not need to yank up on your tongue prior to buckling down your boots and if you do, there is a chance you will rip the tongue right out of the liner. The connection of the tongue to the liner is an important area for dispersing pressure over the forefoot, so we purposely avoid making it overly bulky. The connection is strong, but will not hold up to constant wrenching.

If you choose to make an incision in the back of your ZipFits to install electric boot heaters, you automatically void your warranty. In fact, cutting your ZipFits in any way will void your warranty. Now that has been communicated, we know that many of you will choose to add boot heaters. Consider taping the cord to the back of your liners and tucking it behind the power strap. This tape will help protect the cord and the back of your liners when stepping into/out of your shells.

Accessing the ports to add more cork to your ZipFits can feel like fishing at times, but if you use some needle nose pliers or a tweezer, we assure you it is very simple. Be careful not to pull hard on these ports, as you could rip them. When adding more cork, ensure that you have both sides of the sleeve separated and that the plunger is sliding into the sleeve, not behind or in front of it. Start with just 1/4 or 1/2 of a tube to gauge how that feels and then add more as necessary. It is unlikely that you will add too much cork, but if you have added more than 5 tubes to a single liner, be careful. Everything has a failure envelope and you could overfill the cork pouch. This is not covered under warranty and is not the easiest fix.

Oftentimes, the laces and power straps are the first thing to wear down on a pair of ZipFits. No worries, we sell replacement power straps on our site and if you reach out to us, we can mail you some laces as well. For skiers that tighten their laces super tight, occasionally the metal eyelet over the forefoot can get pulled out of its proper position. This is a simple fix, just poke it back into place with a pair of pliers, a small dab of glue will help keep it in place going forward. Additionally, you may consider adding a little bit of cork to the tongue pocket so that there is slightly more volume in that part of the liner if your foot and boot can accommodate it.

If you notice that a rivet or other part of your ski boot is rubbing against the neoprene or the microfiber of your innerboot, consider placing a small piece of Gorilla tape over the rivet in the boot that is causing this friction. While the ski boot horn helps with the step in process, the best way to ensure the heel of the innerboot is not catching on ridges/edges/hardware along the spine of the shell is to drop your knee forward when removing your boots so that the heel of the innerboot is clear of the spine of the shell.

If you notice some cosmetic wear on the outsole from your ski boot shells, fear not. Wear is expected and will not impact the performance of the ZipFits. The best course of action is to trim any small flaps and use a 4" piece of Gorilla tape starting 1" under the heel and wrapping up and over the heel extending up the spine of the innerboot. This will offer some additional protection and should prevent any flaps from catching on the shell while stepping in or out of your ski boots.

If you use footbeds/orthotics that have a stiff heel cup, make sure they fit well within the innerboots. We have heard of a couple skiers who downsized ski boots but had their normal sized orthotics and the stiff plastic of the heel cup damaged the neoprene by excessive rubbing.

If you use a Hot Gear Bag or are warming your liners up in any manner, remove your footbeds from the liners. Footbeds often use adhesives with a different melting point, which can lead to your footbeds glueing themselves into your ZipFits.

If you do damage your ZipFits, we have a couple trust worthy shops capable of repairing the liners, but this is at the cost of the customer. Repairs that appear to be the result of a defect will be addressed and covered by ZipFit accordingly. Again, it is in the best interest of our planet for us to keep your ZipFits working for you as long as possible. Don’t be afraid to get creative with a needle and thread yourself, once you’ve skied in your Zips and feel the difference, you’ll want to take good care of them.